Effective Date: 04/11/2024

Thank you for visiting our website. At Liberty Rose Acupuncture, we are committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us through this website. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Includes your name, email address, phone number, and any other information you provide when booking an appointment, contacting us, or subscribing to our newsletter.

• Health Information: Details about your health that you voluntarily provide to help us offer appropriate care. This information is treated with the utmost confidentiality.

• Usage Data: Information on how you interact with our website, such as pages visited, time spent on the site, and other analytical data to improve our services.

2. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To manage and confirm your appointments, offer treatment recommendations, and provide you with relevant healthcare information.

• Communication: To respond to enquiries, notify you of changes to our services, and send appointment reminders.

• Improvement of Services: To understand website usage trends, helping us enhance our website and services.

We do not share or sell your information to third parties for marketing purposes.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. Data is stored securely, accessible only to authorised personnel with confidentiality agreements. However, please note that no online system is entirely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We may share your information only when necessary:

• With Service Providers: Such as online booking providers, only to the extent required for them to perform their tasks.

• To Comply with Legal Requirements: If required by law or to protect the rights, property, or safety of our clinic, staff, or others.

5. Your Rights

You have the right to:

• Access and receive a copy of your data.

• Request corrections to inaccurate or incomplete data.

• Request the deletion of your data, subject to certain conditions.

To exercise these rights, please contact us at liberty.rosest@gmail.com

6. Cookies

Our website may use cookies to enhance your user experience. You can choose to accept or refuse cookies, though this may impact your experience on the site.

7. GDPR Awareness and Compliance

Liberty Rose Acupuncture adheres to the General Data Protection Regulation (GDPR) standards, and staff have completed an advanced GDPR awareness course. This ensures our commitment to safeguarding your personal data in line with GDPR requirements.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, with an updated effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Liberty Rose Acupuncture

Liberty.rosest@gmail.com

New Forest, Hampshire

+447753356789